Partner Network users are people who work on Amazon Ads accounts or manage Login with Amazon applications for your organization.

Access levels

Business employees who work on Amazon Ads accounts, provide services to Amazon advertisers, or need access to Amazon Ads tech partner resources.

We have 3 access levels that Partner Network account admins can choose to assign users:

Viewers can access content but can't make changes to the account. This role grants the user view-only access to all applications except user management and payment information. Viewers can only view their own learning console details.

Editors have access to all viewers' permissions, in addition to managing everything except the ‘payments’ and ‘access and settings’ pages. They can change content, create new ads, create portfolios, and manage existing campaigns. This role grants the user view and edit access to all applications except user management and payment information.

Admins have access to all functionality. A user invited as an admin can view and change everything within the account, including the ability to update registration information, change payment settings, invite, edit, or remove users, link/unlink advertisers, view all users’ learning console certifications, access and submit the Amazon Ads API registration form, and link/unlink applications.

Manage administrator access

You may remove administrator access for a user as long as you have another user on your account with these permissions. To transfer administrator access to another user or change the email address used to register, follow these steps:

1. Navigate to Account access & settings under the Administration menu.
2. On the Users tab, select Invite user.
3. Enter the name and email of the new member, then select admin as the access control and click Send invite.
4. Once complete, you may remove admin rights of the original holder or the old email address by finding their name on the Users page, and selecting Remove user from the Actions drop-down.

Remove a user’s administrator access:

You may remove administrator access for a user as long as you have another user on your account with these permissions. To remove admin access for a user, follow these steps:

1. Navigate to Account access & settings under the Administration menu.
2. On the Users tab, find the user you would like to remove.
3. In the Actions column, select Remove user from the drop-down bar.
4. A confirmation pop up will appear warning you the user will be removed from the account.
   Note: When a user is removed from a Partner Network account, the user’s certifications will also be removed from the account.

Add and remove users

Account administrators can easily add and remove users from their Partner Network account.

Inviting individual users

1. Navigate to Account access & settings under the Administration menu.
2. On the Users tab, select Invite user.
3. Enter the users name, email address, assign their access level to send an invite.
4. Select Invite user on the top right of the page. A green banner on the bottom right corner of the screen will appear if there is a successful submission.

Inviting multiple users

To add multiple new users at once, partners can send email invites through the invite users link then select Invite multiple users. These users will be automatically granted ‘Editor’ permissions. Partners can change a user’s permission after they’ve accepted the Partner Network invitation.

1. Navigate to Account access & settings under the Administration menu.
2. On the Users tab, select Invite multiple users.
3. Enter email addresses separated by commas, semicolons, or whitespace to add multiple users at once.
4. Select Continue on the top right of the page.
5. Review your submission and if correct, select Send invites on the top right of the page.

Remove a user from your account:

To remove a user, you must have admin access on your account. If you have admin access, follow these steps:

1. Navigate to Account access & settings under the Administration menu.
2. On the Users tab, find the user you would like to remove.
3. In the Actions column, select Remove user from the drop-down bar.
4. A confirmation pop up will appear warning you the user will be removed from the account.
   Note: When a user is removed from a Partner Network account, the user’s certifications will also be removed from the account.

Manage account access

To change access controls, you must have admin access on your account.

To change a user's permissions:

1. Navigate to Account access & settings under the Administration menu.
2. On the Users tab, find the user you would like to make changes to.
3. In the Actions column, select Change permission from the drop-down bar and choose the desired access for the user.
4. Save your changes on the top right of the page.

Manage access to multiple Partner Network accounts

You can check if you're an active user on any other accounts by selecting the profile symbol in the top right corner of the Partner Network.

If you're on multiple accounts you'll see a 'Manage your accounts' link, which allows you to switch between accounts. If you don't see this link, please contact us.

Frequently asked questions